WorkFlow Help Center

A Signing Up

To begin, visit the signup page and create an account by providing your email, password, and user type (client, freelancer, or hybrid). Verify your email to activate your account.

B Choosing Your Role

Select whether you’re a client seeking services, a freelancer offering skills, or a hybrid user who does both. This choice determines the features available to you.

A Updating Your Profile

Log in to your account, go to profile settings, and update your personal details, skills, or portfolio. Freelancers should upload work samples to showcase expertise.

B Account Verification

Verify your identity with email, phone, or document submission to enhance trust. Verified accounts are prioritized in search results.

C Account Security

Keep your account secure by:

• Using a strong, unique password
• Enabling two-factor authentication
• Not sharing login credentials
• Notifying us of suspicious activity

A Posting a Project

Clients can post projects by specifying details, requirements, budget, and timeline. Ensure your project description is clear to attract qualified freelancers.

B Bidding on Projects

Freelancers can browse projects and submit proposals with their approach, timeline, and pricing. Tailor each proposal to the project’s needs.

C Accepting Proposals

Clients review proposals and accept the best fit. Once accepted, a contract is formed, and work begins per the agreed terms.

A Platform Fees

We charge:

• Freelancer Fee: 10% of project earnings (sliding scale based on total earnings)
• Client Fee: 3% processing fee on payments
• Payment Processing: Additional fees may apply based on payment method

B Escrow System

Payments are held in escrow until milestones are met or the project is approved. Funds are released to freelancers after client approval.

C Payment Methods

We support:

• Credit/debit cards
• Bank transfers
• Digital wallets (e.g., PayPal, Stripe)

A Resolving Issues Directly

Try resolving disputes directly with the other user through clear communication and documentation.

B Escalating to Support

If direct resolution fails, contact our support team within 60 days of the issue. Provide project details and evidence for review.

C Mediation Process

Our mediation team reviews disputes and makes fair decisions based on submitted evidence and project agreements.

A Prohibited Actions

Do not:

• Post misleading or fraudulent information
• Engage in harassment or abusive behavior
• Circumvent platform fees or payment systems
• Violate intellectual property rights

B Professional Standards

Maintain professionalism by:

• Being honest about your skills and experience
• Communicating respectfully and promptly
• Delivering quality work on time

A Data Protection

We use encryption and secure servers to protect your personal and project data. See our Privacy Policy for details.

B User Responsibilities

Protect your account by not sharing sensitive information and reporting suspicious activity.

A Submitting a Support Request

Use the contact form on our contact page to submit a support request. Include your name, email, and a detailed description of your issue.

B Response Time

We aim to respond to support requests within 24-48 hours. Urgent issues may receive faster responses.

C Additional Resources

Check our Success Stories, Terms of Service, or Privacy Policy for more information.